Quality certified: Servitalent's triple ISO standard

HR teams increasingly requirequick decisions with no margin for error, where trust in a recruitment partner is vital. For Servitalent, this trust is built on auditable pillars.

Our commitment to quality is not limited to promises, but is supported by a triple internationally certified management system: ISO UNE 9001, ISO UNE 10667-2 and ISO 27001. These days, as we welcome TÜVRheinland consultants for our annual audit, we celebrate the importance of this rigor in every personnel selection and evaluation process we carry out.

This Triple ISO Certification is our seal of excellence.

ISO UNE 10667-2.

The guarantee of methodology and objective evaluation in HR.

This standard is the heart of our HR consulting service. ISO 10667-2 establishes the requirements for the provision of people assessment services in work contexts.

• Objectivity and reliability: It obliges us to use methods and tools that are scientifically valid and rigorous. This means that what we assess has a high predictive capacity about the candidate's actual performance in the position.

• Fairness and transparency: Ensures that the processes are fair, ethical and free of bias. Promotes equal opportunity and transparency in communicating assessment objectives and results to all parties.

• Rigor in practice: To maintain this level of rigor, Servitalent integrates advanced methodologies, using scientifically validated support tools such as Steelter, which allow us to apply contextualized and robust 360 assessments, fully complying with this ISO certification for personnel selection.

ISO UNE 9001.

Quality of the personnel selection service from start to finish.

ISO 9001 certification is the framework that ensures that methodological excellence translates into an impeccable service experience. It is the standardization of quality in all our operational processes, fundamental for any recruitment company.

• Consistency and efficiency: It ensures that each stage of the selection process, from the definition of the profile to the final presentation of candidates, follows a documented, optimized and auditable procedure. This reduces errors and guarantees a consistent and fast turnaround time.

• Customer Focus: Our quality management system is intrinsically linked to continuous improvement, forcing us to constantly measure customer satisfaction and the effectiveness of our recruitments to raise our standards ever higher.

ISO 27001.

Armored cybersecurity in the management of talent and sensitive data.

In the selection of highly qualified profiles, we handle high-value data. ISO 27001 is our formal commitment to information security, an essential pillar in the triple ISO certification.

• Shielded Confidentiality: Certifies our Information Security Management System (ISMS), protecting both the candidates ' sensitive personal data and the client company 's strategic information against unauthorized access or loss.

• Regulatory Compliance: Ensures that our platforms and workflows comply with the strictest data protection and cybersecurity regulations, a critical factor in the trust of our clients seeking certified quality HR consulting.

Certified trust

Why choose a triple ISO standard selection partner ?

For Servitalent, these ISO certifications are not badges, but the ethical and professional foundation of our work. By choosing us, our clients choose the maximum guarantee in talent decision making thanks to our triple ISO certification, with validatedmethodology (10667-2), efficient processes(9001) and total security(27001).

This is our non-negotiable commitment to excellence.

Do you ensure the quality of your next hire?